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Sales Support & Admin Executive
About Next Chapter
As we embrace 2026, we are excited to embark on a journey filled with innovative ideas, stunning events, and unforgettable experiences that redefine wedding planning. To bring these dream celebrations to life, we are looking to expand our team with a passionate Sales Support & Admin Executive.
Key Responsibilities
- Manage the end‑to‑end administrative workflow for marriage applications, including document preparation, data entry, system updates, and submission tracking.
- Perform quality checks on all incoming documents to ensure completeness and regulatory compliance.
- Maintain accurate and up‑to‑date client records in CRM and document management systems.
- Liaise with internal teams to ensure timely and accurate progression of client applications.
- Proactively follow up with internal and external stakeholders to resolve delays or outstanding requirements.
- Act as the first point of contact for internal queries related to partnership or workflow administration.
- Prepare sales reports, dashboards, and administrative summaries for team and management review.
- Support audit, governance, and licensing documentation as required.
- Monitor application pipelines to identify bottlenecks and ensure smooth workflow.
- Work in an office‑based role with potential for hybrid arrangements depending on business needs.
- Operate within a secure, regulated environment and handle confidential client and financial information.
- Occasionally support extended working hours during peak seasons or market launches.
Ideal Candidate Requirements
- Proven experience in an administrative, operations, or support role.
- Experience working in a fast‑paced, customer‑focused environment with multiple stakeholders.
- Familiarity with CRM platforms, client onboarding systems, and document management workflows.
- Experience in multinational or cross‑border team environments is an advantage.
- Higher Diploma or equivalent required; a degree in Business Administration or a related field is preferred.
Cultural Fit
- A Problem Solver /Able to think outside of the box
- Keen to learn new technologies
- A positive person with a “can-do” attitude.
- Proactive, responsible, and independent
What we offer
- A collaborative and fun working environment
- Discretionary Annual Bonus
- Birthday Leave
- Company Trip
- Medical insurance benefits
If you are driven to succeed and up for a challenge, we want to hear from you! Apply now by submitting your CV and a cover letter explaining why you’re a perfect fit for us.